Delivering first-class customer service is extremely important to me.
Please see below for genuine feedback from my clients.
Gail provided a convenient and professional service, and we felt that she was able to give an expert opinion and advice that met our personal circumstances. We have been very happy with the outcome and would not hesitate to recommend her to others.
Mr and Mrs J – November 2018
We were so pleased to have Gail doing our Will’s and LPA’s. We could not have wished for a better service, both informative and caring. We did not know about Gail until by chance we looked for a will writing service that we could do at home, this was to be the best thing as it was a relaxing atmosphere. We would both recommend Gail to anyone, they will not be disappointed. Gail thank you, we loved our meetings with you.
Mr. and Mrs. S – September 2018
Very professional service. Excellent service, very warm and considerate person, very patient as well.
Mr. D H – September 2018
Felt very comfortable and reassuring. Thank you for making it easy to make my Will.
Ms. S A – August 2018
Having never made a will or LPA before. I am not sure what to expect. Gail was very professional, understanding and patient. She listened and advised us to our needs. Gail was not ‘pushy’ in selling her products. It felt I had a friend round for a coffee and a chat. I would definitely recommend Gail to anyone who was thinking of making a Will.
Mrs. M P H – August 2018
Excellent all round – courteous, friendly. Able to help with all our questions and queries. Guided my 91-year-old mother through the whole process. Step by step documentation prepared to go through any points we weren’t quite sure about until we had grasped them. Would certainly recommend.
Mr. and Mrs. G A – August 2018
Dear Gail, I would like to say how much I appreciated the sincere, helpful and straightforward way in which you dealt with me in making my Will, as it could otherwise have been a very stressful occasion. I can now rest assured that in the event of my death, my wishes will be carried out and my children will receive any advice they need. I would certainly have no hesitation in recommending your services to anyone in similar circumstances and once again express my heartfelt thanks for your kindness and efficiency
Mrs. C A – August 2018
I think that you are a friendly person and easy to talk to. You explained everything in plain English, easy to understand and went out of your way to be accommodating and I would certainly recommend you and your services. Thank you
Ms. Y D – August 2018
Gail made the whole process easy for me. She was able to guide me through and explain anything I didn’t understand. She was professional, friendly and patient. I would recommend her to anyone without hesitation.
Mr. W – July 2018
Gail is simply excellent! She made the whole process so easy and professional. She explained everything in the comfort of my home and advised me on areas I knew nothing about. Super service, professional, quick and painless.
Mrs. L M – May 2018
Gail was a very professional, personable will writer to work with. She explained things clearly to us and we felt anything we said would be kept in complete confidence. Gail pointed us to areas of our wills that we would not have thought of ourselves. A pleasure to work with.
Mrs. and Mrs. D and J C – May 2018
Literally the nicest service ever for a rather morbid topic. Having Gail work around our time frames and availability was brilliant and the fact she did every visit while all the kids were in bed meant we could actually get everything sorted. Highly recommended!!
Mrs. H – April 2018
It was a pleasure to work with Gail as she guided us through the detail of setting up a Power of Attorney. Each stage was carefully explained, nothing was too much trouble. We would recommend her services.
Mr. and Mrs. C – April 2018
Gail’s service was invaluable as we both felt that Will making would be far from a comfortable experience. Not so with Gail. From the outset she was so approachable we felt entirely at home with her. The experience was pleasurable down to her efficiency and most of all her caring nature and would thoroughly recommend her to others.
Mr. and Mrs. H – February 2018
Very personal and professional service, visiting me in my home and putting me at ease and explaining everything clearly. Extremely prompt and efficient service and I would most definitely recommend you to others.
Mrs. J H W – December 2017
We were delighted by the way in which our questions were answered. We were also pleased to receive home visits – happy visits indeed. We would be happy to recommend Athena Wills.
Mr. and Mrs. R A – November 2017
A very relaxed and unpressurised way of writing our wills. Gail was very supportive – nothing was too much trouble (even our very simple questions!) Gail helped clarify information for us – we would certainly recommend her services.
Mr. and Mrs. D – November 2017
Gail provided a very personalised and professional service. Gail made the process of updating our Wills and applying for LPAs easy, through both her “at home service” and her experience and insight. She was able to provide us with the right advice to make informed and reasoned decisions. Gail has also provided supporting information for both us and our trustees that provides a clear and common sense understanding of what to do in the event that we would need to action one of our Wills or LPAs. We would have no hesitation in recommending Gail to any future clients.
Mr. P N and Mrs. G N – October 2017
Thank you for making it simple for us to do the LPAs, your explanations and helpful guidance were much appreciated.
Mrs. J P – July 2017
Both my wife and I together with our family found Gail very helpful and efficient in dealing with our LPAs. We would certainly recommend her services to friends.
Mr. and Mrs. D – June 2017
Gail was totally professional throughout and I would recommend her to others without hesitation and I wish her much success and happiness in the future.
Mrs. E S F – May 2017
A very professional, caring, punctual and courteous service provided by a lovely lady.
Mr. and Mrs. B – April 2017
Gail was very friendly and helpful. Things were explained in plain English, so we could understand it. We had some questions after she had left and it was no problem for her to ring back and sort out our queries. My wife and I both work and are unable to get to a will writer within working hours. Gail came out of hours twice and made it so much easier for us to make a will that we had been putting off. It was so easy and we would recommend the service”
Mr. and Mrs. E – March 2017
This person is second to none. She helps you every step of the way making a difficult process very easy. I have told others how good the service is and would recommend her to people.
Mr. L J P – Feb 2017